Terms & Conditions

The following Terms and Conditions apply to all purchases through the website www.sewiliciousfabrics.co.uk

Distance Selling regulations

Under the Distance Selling Regulations 2000 you have 7 days after receipt of goods to return them for a full refund. Your statutory rights are not affected.

Refunds/Returns Policy

If  for any reasons you are not satisfied with your purchase you may return the unused item to us in its original condition within 7 Days of receiving it. You will be responsible for the cost of returning the goods. It is recommended that you obtain proof of postage and have the cost of the goods covered in case the items go missing in transit.  

Pricing & Availability

All prices are in £ inclusive of VAT and exclusive of delivery. We reserve the right to change any advertised price before accepting an order. All products are in stock but if for unforseen circumstances we are unable to fulfill your order you will be offered an alternative or given a refund for the unavailable product(s). Orders will generally be shipped via Royal Mail second class to you within 1-3 business days. Custom orders are often made to order, and require more time to ship out, about 3-5 days.  

Product Details

All products have a photographic image, these are for reference only and should be considered illustrative. By submitting your order to us you are confirming that you are aware of this fact and do not consider this to be a problem with ordering that product.  

Delivery Charges

UK delivery

We charge by weight on all our stock and postage starts from £1.30. We aim to post your order within 48 hours of placing it. All orders will be sent 2nd class,a proof of postage will be obtained and items will be with you in a couple of days this will cover you up to £20 insurance. If you require more peace of mind for your items being delivered please request a quote for insured postage.  

All heavy or bulky orders over 500g will be sent by second class or courier depending on weight and should be with you in 3 - 5 days.  If you wish a shipping with a tracking number, please send me an emails and I will give you a personal shipping quote. 

European delivery

We charge a flat delivery fee for European delivery of £19. All parcels are sent with Royal Mail Airmail Tracked and Signed for to ensure they reach you as soon as possible. If you wish a shipping without a tracking number (cheaper but not tracked), please send me an email and I will give you a personal shipping quote.  

Payment

Through the website we accept immediate payment using Paypal and by Credit or Debit Card. Please note it is also possible to pay using a credit or debit card through PayPal without having a Paypal account. If you would like pay by bank transfer or cheque we are happy to accept payment this way, just contact us to arrange this, orders will not be dispatched until the payment has been cleared. 

Data Privacy

We do not share your data with any other company for any marketing purposes and will not do so. Information about you as a customer and the orders you have placed is held in our database. We can, if you require, supply a copy of all the data we hold about you and are happy to remove your details from our system should you request that we do so. You may receive notifications for delivery purposes only from our delivery partners, this information is not used by them for marketing purposes.

Booking a workshop

Due to the special nature of our workshops and the very limited enrolment, classes are non-refundable and there are no transfers or reschedules. Please check your diary carefully before you sign up. Of course, if you’re unable to attend, you’re welcome to send someone in your place if this person hasn't already booked on for the workshop; please provide your replacement’s name, phone number and email address in advance of the workshop.

Our right to cancel a workshop

If a workshop is cancelled, we’ll try to give you as much warning as possible to the email address you’ve provided to us. We will refund any fees or transfer you to a workshop of the same price, space permitting. However, we cannot accept responsibility for wasted travel or other costs or for disappointment